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Publications

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2010

Magoutas, B., Mentzas, G.

Journal

SALT: A Semantic Adaptive Framework for Monitoring Citizen Satisfaction from eGovernment Services

Expert Systems with Applications, Vol. 37, No 6, pp. 4292-4300, June 2010

2009

Magoutas B., Chalaris C., Mentzas G.

Book

A Semantically Adaptive Interface for Measuring Portal Quality in e-Government

In C. Mourlas and P. Germanakos (Eds.): Intelligent User Interfaces: Adaptation and Personalization Systems and Technologies, Hershey, pp. 147-166, PA: IGI Global

2007

Halaris, C., Magoutas, B., Papadomichelaki, X., Mentzas G.

Journal

Classification and Synthesis of Quality Approaches in E-government Services

Internet Research Journal: Electronic Networking Applications and Policy, Vol. 17, No. 4, 2007, pp. 378-401(24)

2006

Papadomichelaki X., Magoutas B., Halaris C., Apostolou D., Mentzas G.

Conference

A Review of Quality Dimensions in E-government Services

In M. Wimmer, H.J. Scholl, Å. Grönlund, K.V. Andersen (Eds.): Electronic Government, 5th International Conference, EGOV 2006, Krakow, Poland, September 4-8 2006, Proceedings. LNCS 4084 Springer 2006, pp. 128–138

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